Oracle Consulting delivers very large and complex business and IT delivery projects based on the Oracle product set.
These can be highly challenging and at the leading edge of cloud projects and are therefore strategically important to the
Oracle business. This can be across a wide variety of customers and industries. A need exists for highly talented senior
program directors to deliver customer success against these challenging situations.
The Program Director has responsibility for the successful delivery of the Oracle Consulting engagement at the customer.
They are expected to operate at the senior stakeholder level – typically a C-level executive but equally, they will need to
manage their senior stakeholders in the Oracle organisation. This is a senior level role and candidates will be expected to
take high levels of responsibility for customer and Oracle success.
It is a very exciting time in Oracle Consulting with our strong focus on delivery of cloud solutions using our highly
advanced methods and tools across the EMEA region. Industry and IT experience is highly valuable to us. Existing Oracle
application knowledge is desirable but not essential.
SCOPE OF THE ROLE
The Program Director is responsible for the successful and profitable delivery of our major business and IT programs.
They will be expected to lead and drive all aspects of the program from staffing, budgetary control and stakeholder
management both within the customer and Oracle:
- To act as a trusted advisor to senior clients:
- To drive successful outcomes for our major customers using the Oracle product set and Oracle Consulting methods and
tools
- To be commercially astute when delivering an engagement
- To act as ambassadors for Oracle solutions throughout a customer engagement
- Take full accountability for the successful delivery of a program or projects
- Develop a practical program delivery plan and deliver closely against it
- Manage the staff and resources to ensure optimum outcomes for the customer and Oracle Corporation
- Manage and mitigate program and project risks
- Both advise and challenge the customer throughout the program
- Take full ownership to drive “best practice” in delivering a program
- Develop strong relationships with the senior stakeholders within Oracle across our Licence and Consulting businesses
- Manage the re-use and feedback into the Oracle delivery organisation to enable constant improvement of our program
delivery
- Build a strong personal community within Oracle by sharing and assisting colleagues from other regions and practices
Knowledge and Competency Requirements
Description/Level Requirements
Education
· Degree educated or equivalent
· Qualified Program or Project Manager through a recognized institute
· Preferably holds a professional qualification (eg accountancy)
Experience/Technical/ Professional knowledge
- 10-15 years of relevant experience as a program director through full implementation lifecycles
- 10 years of experience with a consulting organisation
- Strong and demonstrable awareness of different project management methods
- Excellent facilitation and management skills of the most senior customer stakeholders within the business and IT
- Ability to deliver results while under pressure
- A strong understanding of the commercial aspects of a consulting organisation and the role a program director plays
within it
- Experience of delivering at least 4 major projects using packaged applications (Oracle, SAP, JDE, Microsoft etc)
- A creative and agile problem-solver
- Experience with interacting with third party resources, including offshore teams
- Strong team building skills, with ability to build quick and effective work rapport with distributed team members
- Must be self-motivated in learning new concepts and willing to share knowledge and skills with other team members
- Outspoken and passionate about delivering successful programs that exceed business objectives and drive business
success for our customers
- Must have the highest level of leadership and communication skills, with the ability to explain complex solutions and
ideas. Excellent presentation skills
- Can demonstrate a strong awareness of the differences between cloud and on-premise solutions and their benefits
- Politically-aware
- Ability to present an argument: persuasive
- Willing and able to travel for project work throughout the EMEA region for extended periods, and has a European work
permit
- Fluent in English, other European language an advantage
Develops relationships with partner and customer executive stakeholders and Oracle leaders across lines of business. Leads the enterprise-wide solution architecture and design aspects of engagements, thus ensuring high quality and integrated business solutions. Architects and designs complex business solutions utilizing industry best practices, business and IT architectures, as well as broad and deep knowledge of Oracle's product stack, applications, software, hardware, engineered systems, and system integration capabilities. Advises customer on IT strategies and roadmaps. Helps customers gain a competitive advantage and/or achieve operational excellence using enabling leading edge technologies. Influences customer executive management and partner senior management in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Coordinates and develops statements of work for large programs and complex efforts. Keeps up-to-date on industry best practices, Oracle products, and competitive positioning. Transitions deal knowledge to implementation teams. Coordinates pursuit teams of subject matter experts. Assesses and manages program/project/technical risks and escalations. Proposes and implements governance structures and processes.
15+ years of experience working with customers at an enterprise level. 8+ years of consulting experience. Strong analytical, facilitation and communication skills (informal, formal, written, verbal and graphical). Prior team lead or manager experience. Broad product, technology or industry expertise. Ability to architect and articulate strategic solutions. In-depth knowledge of program management, architecture, and implementation methodologies and best practices. Knowledge of competitive and partner products, technology and solutions. Proficient in using selling and negotiation techniques and tools. Undergraduate degree (or higher) preferred or equivalent experience. Ability to travel as needed.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
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