Consulting Implementation Snr Manager
OracleFranceUpdate time: November 24,2022
Job Description

Oracle Hospitality provide integrated software solutions to Hotels, Restaurants, Sports & Entertainment & Cruise ships. Customers worldwide depend on Oracle Hospitality solutions to meet their complex business requirements, control operations, and provide superior customer service.

The Oracle Hospitality Consulting Sub-regional lead´s primary purpose is to deliver projects to the highest customer satisfaction while leading and developing the project management and consultants teams within the Southern Europe region.

The position is based in Spain or France.

 

Preferred Qualifications

  • Regional leadership position responsible for supervising a team of Project Managers and Consultants across the Southern Europe region, ensuring efficient projects delivery and high-quality work delivered on projects.
  • Projects assignments, follow-up on Project Managers and Consultants activities and performance on projects on a regular basis. May serve as project advisor for moderately complex engagements.
  • Ensure the team always has a proper and sufficient client communication during the project and enhance the company image by always acting professionally.
  • Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements.
  • Monitor day-to-day progress in terms of forecast and revenue compared to the given budget and report back to management on a regular basis.
  • Coordination and communication with the Sales leadership team on the Sales forecast, priority projects and potential escalations. 
  • Provide training, coaching, guidance and feedback to develop skills of team members. Typically manage individual contributors.
  • Attend any relevant meetings on customer premise or at a Oracle location as and when required.
  • The candidate must be fluent in English and has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products.
  • Four-year degree preferred and 5 years of experience relevant to project management or significant experience with managing implementation in IT solution in the Hospitality business. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
  • Manage within the law
  • Customer first focus

 

If you want to transfer your skills to a fast-moving and dynamic niche market and work in a dynamic team with the benefits of an established market leader, then this is the place to be.

If you enjoy staying in hotels, eating in restaurants, visiting stadiums or theme parks, then join the team that helps these industries succeed!

Responsible for supervising a team of Implementation Consultants and/or Consulting Implementation Managers, ensuring quality work at customer sites. Has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products. Monitors Implementation Consultant and/or Consulting Implementation Managers activities and performance on projects.   May serve as project advisor for more complex engagements

Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Effectively consults with management of customer organizations. May participate in sales proposals in a pre-sales capacity. May assist with end-user training and take the establishment live on the system after everything has been configured and everyone is trained. Provides coaching, guidance and feedback to develop skills of team members. Typically leads both managers and Individual Contributors for a territory/region. Develops and executes strategic regional plans with guidance from the Area Manager or Director. Demonstrates multiple business processes expertise within one product family. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements.

Four year degree preferred and 5 – 7 years of experience relevant to this position including 2 years implementation consulting experience preferred. Deep knowledge of Implementation Consultant role. Product or technical expertise relevant to area of focus. Effective written and verbal communication skills. Ability to relate to customers and understand their needs. Ability to build rapport with team members. Ability to travel as needed.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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