Your key responsibilities

Reporting to a wavespace Design Director, the Manager / Senior UX/UI Designer role is both client and internally facing. They will be primarily responsible for:

·         Working with the Business Director, Design Directors and EY account teams to identify and scope opportunities for UX/UI design.

·         Using the appropriate design methods and tools to ensure informed and validated design decisions are made, and high-quality artefacts are delivered.

·         To own the end-to-end project process, supported by and collaborating with EY and client teams.

·         Facilitate internal and client-facing experience sessions with senior stakeholders.

·         Produce the relevant design artefacts (incl. personas, wireframes, journey maps and blueprints, rapid prototypes, UX/UI specifications, pattern libraries, interaction models etc)

·         Understand and create product / design specifications.

·         Conduct concept and usability testing and gather feedback.

·         Define the right interaction model and evaluate its success.

·         Develop wireframes and rapid prototypes around customer needs.

·         Find creative ways to solve UX problems (e.g. usability, findability).

·         Work with UI designers to implement attractive designs.

·         Communicate design ideas and prototypes to developers.

·         Ensure data forms a strong backbone of any research and validation (qual/quant/data)

·         Be flexible to join other working experience sessions to using creative and design thinking techniques.

·         Contribute to the continued development of the centre, through supporting areas such as methodology development, marketing and building the pipeline.

·         Supporting the team by assisting with co-ordination of 3^rd parties / external vendors as needed.

·         Work with the Centre Lead to identify opportunities to evolve the offering into complimentary spaces where Design can play a broader role.

Skills and attributes for success

·         Detail-oriented and open to new ways of thinking and operating – very flexible in thought process and approach. wavespace is an evolving experiment, and as such we are constantly trying ‘new approaches’ to working methods.

·         Excellent communication (written and verbal) skills and executive presence.

·         Strong facilitation and collaboration skills.

·         The role requires someone who can work collaboratively across the wider business as a whole.  The ability to flex their style accordingly to influence senior stakeholders is key

·         Attention to detail and strong organizational skills are essential.

·         Strong working knowledge of a professional services organization.

·         Project management experience – able to manage multiple tasks in a fast-paced environment.

·         Possesses a deep understanding of the key business and financial drivers that determine the firm's success – particularly our business development and go-to-market strategy.

·         Ability to work with the uppermost levels within the firm and client firms to build solid relationships.

·         Strong coaching skills (mentoring).

·         A good understanding of Business Development.

·         Strategic thinker & Design Thinking practitioner.

To qualify for the role you will ideally have

·         Approximately 4-8 years of experience working for a consulting firm, design agency or studio

·         Experience in start-ups, SMEs and fast-paced, dynamic environments.

·         Strong domain knowledge with breadth in a variety of complementary areas (T).

·         Strong evidence of strategies that have delivered valuable business results for clients.

·         Ability to quickly learn and navigate a complex organization, managing communications and interaction with a variety of different stakeholders.

·         Bi/tri-lingual.