Concierge Supervisor 礼宾主管
泛海酒店投资管理有限公司WuhanUpdate time: June 6,2019
Job Description

Efficiency of guest service process. Accuracy in fulfilling of guest requests.

持续对客服务的效率性。保证满足客人需求的准确性

Knowledgeable about all events and information of the immediate and surrounding area, while maintaining a library of relevant information.

熟知酒店周边区域所有各项活动和信息,并实时更新的信息资料库。

Ensure the efficient and prompt handling and delivery of all messages, facsimiles and parcels throughout the hotel.

确保酒店内所有信件、传真和包裹都能被有效并及时的处理和交付。

Coordinates all transportation requirements for the guests and other operation departments whenever needed.

协调客人和其他营运部门对交通工具的需求。

Management of work safety and guest information data safety.

保证工作安全和客人信息安全。



职能类别: 行李员

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上班地址:江汉区云彩路198号泛海城市广场写字楼21层(筹备期间)

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