Lifestyles Manager

Nestled behind the Historic Chateau Lake Louise is a community of up to 750 colleagues.  As a key Manager on the Colleague Services Team, this position ensures the ongoing success of the Lifestyles Program for Fairmont Chateau Lake Louise colleagues; an essential component in the colleague’s experience.

Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Summary of Responsibilities:

Reporting to the General Manager, Colleague Residences and Services, responsibilities include but are not limited to: 

• Oversee the management of the Lifestyles Program
• Effectively plan and create monthly “Lifestyles Calendar” for Fairmont Chateau Lake Louise employee events, activities, excursions, etc. (i.e. day hikes, social activities, outdoor excursions, staff shuttles, events and other relevant community/hotel info)
• Execute all aspects of Lifestyles Events, including the planning, set-up, leading of the event, tear-down
• Create and lead Lifestyles and other Talent & Culture orientation presentation sections as required on a weekly basis to engage new hires in the culture of our workplace and community
• Develop and launch programming for new hires to have an exceptional onboarding arrival experience
• Collaborate with internal departments including Resort Activities, Conference Services, Banquets, Outlets and others as appropriate, to execute activities and events
• Network with CWMR properties colleague experience leaders to identify areas to collaborate and/or share resources
• Liaise with local businesses and external vendors to provide Fairmont Chateau Lake Louise employees with every opportunity to explore the Rocky Mountains
• Effectively optimize all internal communication & social channels - execute and deploy communications, campaigns through planning and content creation
• Maintain the Lifestyles website to ensure colleagues have access to up-to-date hotel and community information
• Manage the Rockies Gym - the on-site staff fitness facility by ensuring a high-quality wellness experience for Fairmont Chateau Lake Louise staff through sourcing of modern equipment, quarterly maintenance, daily facility checks, membership audits, etc
• Oversee the Lifestyles Rental Program - ensure daily rental audits & equipment checks are completed, seasonally source cutting-edge rental equipment to ensure Fairmont Chateau Lake Louise employees have access to quality rental equipment (camping, water sports, biking, avalanche safety gear, snowshoes, etc.)
• Manage all financial functions of the Lifestyles Program, including annual and monthly reviews of Lifestyles budget, processing of vendor payments, etc.
• Chair the Lifestyles Committee to collaborate with colleagues and recruit volunteers to share ideas, support and lead Lifestyles programming and events
• Co-chair Wellness Committee to bridge the guest wellness experience and programming with the colleague experience
• Engage and support various committees including Heartist Recognition, Diversity, Equity & Inclusion, Onboarding and Health & Safety
• Oversee weekly shuttles to Canmore and Calgary (and other locations as necessary) through coordinating shuttle availability through Guest Services and scheduling function help drivers.
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

Qualifications:

• Post-secondary education in any of the following areas or equivalent: Events Management, Recreation and Outdoor Adventure, Communications, Public Relations or Hospitality
• Passionate about  outdoors lifestyle and wellness
• Highly organized with the ability to coordinate off-property excursions for 10-20 people
• Experience with and excellent knowledge of Graphic Design Software (Adobe Suite, Canva etc) & Microsoft Office (Word, Excel, Powerpoint)
• Experience editing photo and video media
• Imaginative, creative, out of the box thinker
• Outgoing, high-energy personality
• Highly responsible & reliable and self-motivator
• Ability to work in a team or independently
• Must be able to work a flexible schedule
• Ability to work well under pressure in a fast-paced environment
• Experience working within a hotel an asset

Visa Requirements: Must be legally eligible to work in Canada. The hotel is may be able to assist candidates in obtaining Canadian work authorization.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms.  We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com