SUMMARY
This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in three broad categories but may not be limited to:
1. Training of customers (internal & external) and/or speaking in clinical settings on behalf of the company,
2. Clinical Support to customers especially on ClinCheck, attachment and troubleshooting,
3. Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

? Manage day to day tasks within Clinical department.
? Provide ClinCheck review and clinical support to customers to improve their invisalign operation skills.
? Handle ClinCheck related complaint and troubleshooting.
? Provide Clinical Training (internal) – Establish and oversee internal clinical education to Align employees, in particular Sales, Customer Service and Marketing.
? Represent Align clinical present at academic and professional Align events to customers.
? Provide clinical feedbacks to research project and new product launch to improve products.
? Work with local speakers in the development of publications that can be used by AT as case studies
? Follow departmental procedures to obtain 100% accuracy and completeness in all areas
? Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development
? Participate in assigned clinical projects to support
? Spend approximate 20-50% working time to travel and support local education events, customer visit or take training.

Additional responsibilities:
? Participate in proactive team efforts to achieve departmental and company goals.
? Perform other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Highly Organized
Action Oriented
Takes initiative
Results oriented with proven experience
Independent and able to work autonomously
Strong time management skills
Task-oriented-Quick to respond
Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills
Experience with Invisalign IDS and ClinCheck software
Good communication skills

EDUCATION and/or EXPERIENCE
DDS degree or equivalent; Certificate of Dentistry from an accredited University; Master of Orthodontics degree or equivalent is desired
Fluent in English
.

WORK SCHEDULE / HOURS
The normal work hours and days assigned to this position are: Mon-Fri 9:00am to 6:00pm.