About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

JOB SUMMARY:
Provide clinical facilitation to customers to ensure they are competent and confident to use the BOTOX® and JUVEDERM® cosmetic range of products.Provide clinical training to Product Specialists.

KEY DUTIES & RESPONSIBILITIES

• Deliver clinical facilitation, as developed by the Allergan Advisory Board and the clinical team, to customers and Product Specialists at conferences, clinical workshops and training meetings.
• Work with AMI-Lead to determine clinical needs and provide facilitation to customers accordingly.
• Formulate clinical development plans for your top 30 accounts to be communicated and reviewed with the AMI Lead and BUD.
• Work with Product Specialists during in house training events to develop their expertise in how to coach customers in patient consultation skills.
• Effectively articulate product specific selling messages and differentiation of Allergan products and services versus the competitors.
• Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers.
• Attendance at industry conferences, Allergan Medical Institute meetings to engage with customers, develop and upskill yourself.
• Set up Allergan clinical training events, model selection, trainers, presentation, facilitation and work with the AMI-lead.
• Quality & Compliance
• Support Allergan’s Quality Management System and internal auditing processes.
• Ensure commitment to regulatory compliance by attending training and adhering to Allergan’s policies and procedures.
• Workplace Health & Safety
• Proactively participate in Allergan’s WHS programs, adhere to policies and promote a safe work environment at all times.
• General
• Adhere to Allergan’s internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties, as requested.

Qualifications

Education and Experience

• Successful completion of tertiary qualifications in science or healthcare related degree
• Minimum of 3 years’ experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry.

Essential Skills and Abilities

• Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships.
• Provide expert advice to colleagues within the organization based on knowledge gained from professional experience or training.
• Ability to sell tailored, value added solutions/advice to meeting customer needs.
• Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions and demonstrating commitment to the team.
• Ensure you keep up with developments in your area of expertise, particularly facial anatomy.
• Seeks diverse learning opportunities and perspectives, quickly applies new knowledge and skills and uses work challenges as opportunities to try new learning and innovative solutions.
• Intermediate skills in Microsoft Word, Excel, Powerpoint and Outlook
• Approximately 80% of time will be spent in the field
• Ability to travel – approximately 50% of time will include travel

Personal Attributes

• Effective Communication Approach - Collaborates with others on work tasks and presents information to others.
• Receptivity to Feedback – Welcomes and takes action on feedback, displays humility, and accepts constructive criticism.
• Navigating Ambiguity – Positively and proactively reacts to and manages ambiguous or unclear situations.
• Learning Orientation – Is curious. Seeks out new ways to do things and new approaches to issues.
• Asserting Control – Seeks to take charge and to influence others.

COMPETENCIES

• Applied Learning – Assimilating and applying new job-related information in a timely manner.
• Building Trusting Relationships – Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
• Compelling Communication - Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.
• Influencing – Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
• Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical, functional and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.

Travel
Yes, 50 % of the Time
Job Type
Experienced
Schedule
Full-time
Job Level Code
IC
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.