Join our vibrant school team in our brand new Mountain View campus in this important client liaison role.

The Client Liaison Officer is a crucial point of contact for families with our school as well as a key person involved in PR activities and events. Working as an important member of an energetic team, the Client Liaison Officer's key objectives are:
- To build a close relationship with as many families at that school as possible and to inform according to the school’s vision.
- To promote and protect the School’s image within the Nanjing community and beyond.
- To work closely with the Academic Team, the Group Marketing Designer and the Head of School to ensure all BSN media materials and the school’s website are professionally presented, in line with the Group standards and are regularly updated.

DESIRED SKILLS:

- An extroverted personality who enjoys communicating with families and children
- Has an interest in different cultures and is excited by the possibility of life in China
- Is very organised and detail oriented
- Has a service oriented or event management background
- Is very professionally presented
- Has great verbal and written communication skills

RESPONSIBILITIES:

Parent Liaison
- Work with and cooperate with parental committees and groups when required.
- Deal with parent concerns and enquiries that are not direct teacher concerns promptly and efficiently
- Attend and cultivate an excellent relationship with all prospective and existing families, cultivating a positive relationship and ensuring an excellent overall experience.

Promotion
- Present the school, develop a long-term relationship with and engage all major relocation agents, HR departments of international companies, trade offices, business chambers, embassies/consulates, and other parties as appropriate in the community.
- Take a leading role in the organisation of PR events such as Open Days, Fayres, Coffee Mornings and other parent socials.
- Liaison with academic and other departments to maximise school presence within the community;
- Establish as many networks as possible within the Nanjing community;

Marketing
- Work closely with the Group Marketing Manager to provide photographs for any advertising material used internally or externally for the school.
- Help to maximise school’s media exposure through sourcing and creating articles for local expat publications;
- Manage content and maintain accuracy and quality of all school publications;
- Make sure a supply of all publications is available to the school at all times;
- Arrange for and organise photographs of school events for school publications and website use.

Website/Newsletters
- Ensure each section of the school website is updated regularly and all content is professionally presented in line with the school image and group standards;
- Update news items weekly and collate newsletters half-termly;
- Ensure all school events are advertised in a timely fashion;
- Source articles and photographs for the school website and newsletter.

Other
- To assist in other areas of administration when this is requested by senior management

JOB DETAILS:
- Work is primarily Monday to Friday from 8:00 am to 5:00pm with a few weekend work days when the school is hosting an event or incoming family.
- We are seeking someone with an extremely positive attitude who intends to stay in Nanjing for at least 2-3 years.
- The position is available immediately.

PACKAGE:
- Competitive Salary
- Self contained & furnished accommodation
- International medical insurance
- Annual return flights
- Attractive, fully paid holidays