Client Relationship Manager
璞福酒业有限公司ShanghaiUpdate time: August 6,2019
Job Description
上海市 静安区

A ccount A cquisition – identifying potential bar, restaurant and hotel clients in the assigned market or region and establishing contact with key decision-markers, achieving personal new account opening targets

N eed Identification – developing an understanding of each account’s true needs, whether in products, service or other support and keeping the 20 Pillar framework in mind

Account sales – achieving personal sales targets and contributing to achievement of team sales targets, preparing and making commercial proposals to new and existing accounts for product placements and services fees, preparing and editing sales and service contracts in Chinese and English


Account management – maintaining and improving our relationship with all accounts in the assigned market or region through visits, deliver positive, responsive, WeChat, phone and face-to-face customer service, coordinating and managing broader House of Proof resource support


Order Processing – receiving orders from clients via WeChat and email and converting to sales order emails to the assigned Sales Admin


Sales Mix Management – optimising placements and volumes in alignment with Annual Brand Plans and other portfolio goals, identify cross-sales opportunities for the Sarment wine team


Accounts Receivable – actively follow up with clients on overdue amounts per weekly A/R report, coordinate necessary information or documentation for collections, escalate to the spirits evangelist and/or leadership where necessary


Product Introductions – organise and conduct tastings and other product viewings onsite at accounts at the Sarment x Proof offices


Brand Management – assist the assigned Brand Manager and/or Spirits Evangelist in organising and executing brand events, hosting visitors and coordinating any brand and other marketing activities in accounts, acting as Brand Manager when assigned a portfolio brand


Product Knowledge – develop detailed knowledge of all core products and maintain active interest in the product categories and related bar industry information


Team Participation – attend weekly team WIP, one=on-one meetings with team leadership, periodic team workshops and other planning session


Information Housekeeping – keeping detailed notes of client interactions and posting to Basecamp, maintain comprehensive filing of all documents to Baidu, responding promptly to all emails and maintaining organised email filing, maintain the Spirits Team Dashboard per assigned responsibilities, respond promptly and accurately to requests for information from other departments


Other Duties – Other reasonable duties as assigned from time to time by the Team Lead in the assigned market


SKILLS & QUALIFICATIONS

Minimum 3 years of the relevant business development and sales experience

Excellent negotiation skills and result-driven personality

Sales experience in spirits industry is a plus

Has spirits customer data base in the relevant working region, know customer expectations is a plus

Good knowledge of spirits and brand(s) is an advantage

Open communication and collaboration ability

Sales ethics and sensitivity to legal issues and competition law

A good team player to achieve company’s sales target

Good English & Chinese both spoken and written

职能类别: 销售经理 销售代表

微信分享

联系方式

上班地址:昌平路363号昌平大厦

Get email alerts for the latest"Client Relationship Manager jobs in Shanghai"