Smaato's digital ad tech platform is a completely omnichannel, self-serve monetization solution and ad server. Our controls make monetization simple. Publishers can bring their first-party data and manage all inventory in one place. Marketers get access to the highest-quality inventory so they can reach audiences around the world and on any device. Smaato is headquartered in San Francisco, with additional offices in Hamburg, New York City, Beijing and Singapore. Learn more at smaato.com.

As a Client Partner Manager, you will be managing a portfolio of key accounts in the China region along with building your book of clients by new business development. You will be responsible for building relationships and maximizing monetization opportunities for Publishers (app developers & publishers with web, video & OTT inventory). In this hybrid role, you will be working closely with the global sales team to grow your book of business by optimizing and upselling to existing clients as well as closing new business opportunities. While key account management will be your area of focus, you will also close new business relationships with the targeted accounts. You will have the opportunity to collaborate with several teams globally.

You will become an expert and the go-to person for any questions related to our digital advertising platform and all product features. Smaato has become a leader in industry knowledge and we advise partners on industry-wide topics.

Driven by meeting and exceeding revenue sales goals and ensuring a pipeline of upsell opportunities, the ideal candidate would have excellent interpersonal skills and an entrepreneurial mindset. You have success stories to tell about your ability to think strategically and analytically about business and about having built and conveyed compelling value propositions. 

What You’ll Do

• Build a trusted relationship with our partners and conduct regular calls, offering and ensuring an open line of constant communication
• Analyze assigned accounts & KPIs to identify further revenue opportunities and suggest & optimize the accounts to their full potential
• Target and close business relationships with newly identified accounts
• Provide partners with custom reports and hosting Quarterly Business Reviews
• Present quarterly strategy to regionally sales teams and leadership 
• Analyze revenue and performance data using internal dashboards on a daily basis to ensure targets are on track and to proactively provide solutions if targets are missed or projected to be off
• Meet and exceed revenue sales goals, ensuring a pipeline of upsell opportunities
• Clearly communicate to internal teams regarding revenue opportunities and executing on them in a timely fashion

作为客户（合作伙伴）经理，您将管理中国市场的大客户，同时开发新的业务机会。你将负责与媒体建立关系，并将媒体的变现机会最大化（应用程序开发商&媒体，包括其网络，视频和OTT库存）。在这个综合角色中，大客户管理将是您的工作重点，您将与全球销售团队密切合作，优化现有客户关系，追加销售以及开拓新的业务机会。

Smaato是行业知识的领导者，我们为合作伙伴提供专业的行业建议。

而您将成为Smaato数字广告平台和所有产品功能相关问题的专家。

理想的候选人应有出色的人际交往能力，和创业者的思维。以销售为导向，并有进一步追加销售的能力。同时，对业务有策略性的思考和分析；有产品规划和定位经验的候选人最佳。

岗位职责

• 与合作伙伴建立信任关系，定期进行电话沟通，保持长期的稳定沟通渠道。
• 分析分配的客户和关键绩效指标，以确定进一步的收入机会，并提供建议和优化策略以充分发挥其潜力
• 确立新客户目标，并成功达成合作
• 为合作伙伴提供定制报告，并主导季度业务评估
• 有提案能力，能向区域销售团队和领导层提出季度性战略建议
• 日常使用内部平台分析收入和绩效数据，以确保运营稳定，并在目标未实现或预计无法实现时主动提出解决方案
• 达到并超过销售目标，确保增加销售机会
• 及时与内部团队沟通潜在机会，第一时间采取行动

• Bachelor’s Degree and 3+ years of previous account management experience at a digital / web / online advertising / media company based in China, ideally with solid understanding of advertising terminologies including pricing structures (CPA, CPC, CPM, etc.)
• Proactive, autonomous go-getter who prioritizes tasks independently and takes ownership
• Excellent written and verbal communication, and the ability to communicate effectively with all levels of an organization
• Proven ability to analyze and optimize opportunities to maximize ROI
• Capable of prioritizing tasks in a timely fashion and switch gears on the fly
• Comfortable dealing with clients in a professional manner, including presentations and hosting conference calls
• Full business proficiency in English and Mandarin

• 本科学历，在数字/网络/在线广告/媒体公司有1-2年的客户管理经验，最好对广告术语有扎实的了解，包括定价结构（CPA、CPC、CPM等）
• 主动、自主的积极进取者，能独立承担业务，自主确定任务的优先级
• 优秀的书面和口头沟通能力，并能与组织各级别有效沟通
• 有分析和优化机会的能力，以最大限度地提高投资回报率
• 能够及时确定任务优先级，又能在执行中灵活变通
• 以专业的方式与客户打交道，能自如进行业务展示和主持电话会议
• 精通英语和普通话­­­­­­­