Claim Engineer (Refrigeration)
凯络文换热器有限公司芜湖市 芜湖县Update time: June 15,2019
Job Description
芜湖市 芜湖县

Job Responsibilities:

  • Collect the claim information from sales colleagues;
  • Analysis the root cause of claim with the support for functions;
  • Provide the solution based on the teamwork;
  • Prepare the working instruction;
  • Negotiate with customer, balance cost and efficiency;
  • Prepare the claim report and data
  • Drive the corrective and prevent actions in house;
  • Share lesson-learned with relevant colleagues

Skills and Qualifications:

  • College at least
  • mechanical background, refrigeration is prefer;
  • 5 years working experience in marine, food, chemical or HVAC industrial is prefer;
  • Good at Microsoft Office software (Word, Excel, PPT);
  • Good communication and business negotiation skill
  • Nimble learning and teamwork sense
  • Can work under pressure, frequent business travel;
  • Fluent writing and oral English;

职能类别: 售前/售后技术支持工程师

关键字: 售后服务 技术支持

上班地址:安徽省芜湖鸠江经济开发区阳天路8号

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