Main Purpose and Job Scope

This position contributes to Starbucks China business success by improving the overall governance, risk and control environment in raising risk awareness, strengthening controls and accountability, and training and monitoring activities.

This role leads the China Business Risk and Controls (CBRC) function which provides risk and controls leadership, training and designs monitoring processes to ensure the integrity of the transactions and safeguarding of assets. The CBRC team defines the strategy and executes the compliance framework for assessing and monitoring process risks and controls, as well as defining training priorities. The team operates under 4 pillars: 1) Process Assessment, 2) Controls Development, 3) Process & Controls Monitoring, and 4) Training & Influencing. The CBRC team works directly with function leadership in conducting process level risk assessments, identifying controls and control owners, and developing monitoring processes. This role will also collaborate closely with risk control specialist functions (Safety & Security Service, Ethics & Compliance, Data Privacy, Digital Fraud, Food Safety, etc.) and Internal Audit. For new initiatives, this function will work with management to support the development of new controls for new systems or new initiatives rolled out.

This role and its function is focused on reducing risk, enhancing the governance and improving the control environment for the various China business functional departments and related areas. Further, this job contributes by developing and enhancing compliance with the Company's policies and procedures, raising awareness of process risks and controls to provide an integral part of corporate governance.

Key Accountabilities

Responsibilities and essential job functions include but are not limited to the following:

• Support China Business Risk and Controls (CBRC) Committee meetings and operations; identify key company risk areas, develop and execute controls to mitigate these risks
• Provide strategic leadership to the CBRC function through planning and prioritization of programs
• Support function leaders in developing appropriate action plans to address control deficiencies and follow-up to ensure proper implementation
• Develop self-assessment tools for monitoring risk mitigation, develop and communicate metrics, trends and strategic analyses to China leadership
• Support to develop functional policies and procedures, establish standards repository for China operation for reference and training
• Perform risk assessment on company new business initiatives to ensure proper design for risk control before launching these initiatives
• Work with Internal Audit and China leadership to ensure risk control action plans are in alignment with the enterprise vision and priorities
• Build strong working relationship with cross functions and Internal Audit to accomplish company internal control goals and objectives
• Lead with influence, galvanize control specialist functions to collaborate in risk identification and mitigation programs
• Develop functional capability and efficiency, meets business growth and changing needs
• Oversee training and development of partners directly and indirectly to support them to be successful in job performance

Requirements

Summary of Experience and Qualification

• Bachelor's degree, finance, business administration, accounting or related field
• 10+ years of applicable experience
• Hold an approved professional certification, such as Certified Internal Auditor (CIA) or Certified Fraud Examiner (CFE), or Certified Public Accountant (CPA), Chartered Accountant (CA)
• Auditing experience in a public audit firm or internal audit with a large multinational public company
• Internal control/risk management experience in a global, multinational with increasing responsibilities
• Practical experience of risk and control design assessments, RCAM’s monitoring activities, accounting processes and internal control
• Progressive experience managing and developing teams
• Experience in program management

Required Knowledge, Skills and Abilities

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• Exceptional people leadership skills with demonstrated ability to create a high performing team in a collaborative and complex environment
• Strong business acumen, ability to think strategically, communicate vision, and execute plans to meet business objectives
• Strong understanding of risks, internal controls to mitigate risks and accounting processes
• Ability to exercise judgment in the evaluation of the reasonableness of processes and controls
• Excellent written and verbal communication skills, including the ability to effectively articulate risks, mitigation proposals and link common themes to stakeholders at various levels of the organization
• Strong problem solving and analytical skills
• Ability to build relationships and influence others in order to achieve successful outcome in cross-functional projects and activities
• Knowledge of International Internal Auditing Standards, Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS) preferred or other governance, risk or assurance frameworks preferred
• Knowledge of Committee of Sponsoring Organizations of the Treadway (COSO) Internal Control Framework

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