Main Purpose of the Job

To ensure that food standards, preparation, presentation and cooking techniques are carried out according to established recipes and procedures.

To implement safe food techniques in line with current Health and Hygiene regulations.

To present consistent and quality menu / buffet food items and dishes.

Key Duties

• Organise each food service so that it runs efficiently and productively.
• Liaise with Head Chef and Sous Chef keeping lines of communication open between food and beverage production and service areas of the hotel.
• Coordinate food production and kitchen brigade to met food preparation and service requirements.
• Ensure all food produced is in line with kitchen recipes and standards.
• Prepare and cook all food orders with a sense of urgency.
• Check all food is stored and handled as per current food health and hygiene regulations.
• Ensure that work area, equipment and section is kept clean at all times, in accordance with current health and hygiene regulations
• Monitor daily kitchen food and product requirements and advise Executive Chef of these well in advance.
• Monitor food preparation and wastage costs control these by following efficient preparation methods and standard recipes.

Supervisory Duties

· Establish on-going On Job Training within the department to meet brand and service standards. Use department procedure manuals as a base for all service procedures and training.

· Induct new staff into the team, department and hotel in the first week of their employment using the orientation checklist.

· Openly communicate with staff ensuring regular briefings occur with all relevant information passed onto staff.

· Delegate duties so all aspects of the shift are covered, ensure concise handover to the next shift.

· Manage staff within guidelines outlined in the Accor Employee handbook and Hotel fact-sheet.

· Suggest any improvements that could be made to improve existing service or procedures, log and inform the Department Manager of any service or system problems.

· Ensure employees attend training programmes and meetings to constantly improve skills and knowledge.

· Do not divulge any Hotel or guest information either during or after employment with the company.

· Strive to implement the Accor Asia Pacific Service Vision and demonstrate active use of the Accor Values.

Health & Safety

· Take all practicable steps to maintain a safe work environment following Accor Health, Safety and Environmental policies and procedure.

· Ensure department staff understand departmental fire emergency and evacuation procedures.

· Ensure all hazards are recorded, investigated controls identified, reviewed and reported to the OSH committee, via the department OSH committee. Report faulty equipment and record.

· Wear protective clothing and equipment provided, including industry approved footwear and head covering.

· Provide appropriate protective clothing and equipment to employees who are trained in its use.

· Report all workplace accidents and incidents accurately and promptly on the prescribed form, investigate, take corrective action and rehabilitate injured workers.

· Train and supervise new and transferring staff to perform work tasks in a safe manner.

· Ensure site visitor / contractor entry procedures are followed.

· Actively participate in Accor environmental initiatives.

Customer Services

· Provide efficient, friendly and professional service to all guests.

· Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.

· Promote active selling of special promotions and facilities available within the hotel/Accor.

Key Requirements

• Flexibility to work across a 7 day roster (morning and evening shifts)
• PASSION for delivering an outstanding culinary experience
• PASSION for quality and presentation
• Relevant experience and qualifications
• Be eligible to work in New Zealand
• You will have a passion for cooking and providing high quality food that Ibis Wellington is renowned.
• Must be Vaccinated against COVID 19- as per the COVID Response (vaccinations) legislations act 2021

• Meals on Shift
• Staff Discounts at Accor Hotels
• Uniform / Dry cleaning
• Employee discount
• Employee mentoring program
• Professional development assistance
• Referral program