Channel & Transaction Management Department
Responsibilities

• To liaise with Facility Management Department for discussing leasing, renovation and modification works for branches and ATMs
• To coordinate with various departments for the opening, closure and relocation of branch and ATM networks
• To work closely with internal stakeholders to formulate, develop and implement business strategies in relation to physical channel planning, aiming to achieve business targets and improve customer’s experience
• To prepare business reports, management proposals, budget memos and correspondence in relation to renovation projects and the opening, closure and relocation of branch and ATM networks
• To handle branch facilities or renovation issues raised by branches or departments
• To monitor the implementation and progress of the renovation projects to ensure they meet user requirements and project schedules
• To ensure adequate facility support for branches, and resolve problems arising in branches on a day-to-day basis

Requirements

• University graduate, preferably major in Business Studies
• Minimum 3 years’ experience banking sector, at least 2 years at supervisory level
• Sound knowledge in branch operations, procedures and practices
• Good communication, analytical and project management skills
• Self-motivated and able to work independently
• PC literate with good knowledge of Microsoft Office.