在这里构建你的梦想…俊思-“奢侈品品牌和消费者的集汇点”。

Summary of Position:

The Brand Ambassador, Experience will be part of a new, exciting, and entrepreneurial team tasked with aggressively growing our brand awareness, revenue, and profit in China. They will be the first brand ambassadors in mainland China for Canada Goose, with future opportunities to grow into Area Manager roles or other roles within Canada Goose’s China operations.

He/She will be accountable for creating and providing an outstanding customer experience that will exemplify the Authenticity of Canada Goose. They will assist in the execution of the plans and strategies developed by the Store management team. Brand Ambassadors will execute store functions in relation to customer experience and operational efficiency. They will ensure excellence in all areas and they maintain Canada Goose’s expectations of quality and authenticity.

Key Responsibilities:

Store Financial Performance:

• Achieve or exceed personal sales targets and productivity standards.
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Engagement:

• Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team
• Attend and participate in all store meetings, events and product knowledge sessions
• Demonstrate values and behaviours consistent with Canada Goose’s culture

Customer Experience:

• Ensure an outstanding customer experience
• Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as; conversion, average dollar per transaction, average unit retail
• Contribute to respective location’s Units per Transaction (UPT) by introducing new, underperforming and strategic categories
• Develop, maintain and drive personal customer relationship management through clienteling and after sale customer engagement
• Leveraging in store elements to provide a memorable experience

Operational Excellence:

• Compliant of store operating procedures to minimize store shrink
• Handle all Point of sale (POS) transaction in compliant to company standards
• Support in the upkeeping overall physical store maintenance and standards
• Responsible for maintenance of the Visual merchandise directives
• Other responsibilities may be added to meet the needs of the business

Experience, Education and Designations:

• Minimum of 2 years retail experience, preferably in a customer focused environment
• Proven track record of successful sales experience
• Experience working with affluent and luxury brands is an asset
• High-volume traffic experience is an asset

BJ Office Tel Number: 010_85712668

上班地址：SKP