Responsibilities:

• Responsible for CRM activities and campaigns including but not limited to customer acquisition, retention, customer segmentation, database marketing and VIP program initiatives
• Analyze customer database and identify the target segment
• Generate CRM related reports and analysis for stores and management review
• Monitor and analyze performance and effectiveness of all CRM programs on regular basis
• Assist in the creation, implementation of direct marketing campaigns (direct mailer, email, mobile messaging)
• Handle customer enquiries and feedback

Requirements:

• Degree holder in Marketing, Business or related discipline
• Minimum 1 year related experiences in CRM or marketing
• Analytical, detailed and organized
• Team player with good interpersonal and communication skills
• Proficiency in MS office (Excel, Words & PowerPoint)
• Good command in both written and spoken English and Chinese (Cantonese and Mandarin)

We offer a competitive and attractive remuneration package as well as challenging and exciting career opportunities.

Interested parties, please send full resume with expected salary by clicking 立即申請 or click 立即申請

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