Job Responsibility & Accountability (Key roles, functions & accountabilities)

• Supervise inspector/auditor, and monitor the daily operation.
• Order review and follow up action.
• Report check and follow up action.
• Review submitted sample and clarify with client if necessary.
• Provide technical training.
• Answer technical enquiry from both customer service staff and client.
• Prepare WI for client if required.
• Control inspector trip expense.

• Appraise staff performance in line if necessary.
• Reply clients related complaint or feedback on technical aspects.

• Assess inspector / auditor.
• Meet with clients to review operation issue.

• Perform any job related job assigned by line leader or above.

Required Skills & Qualifications (What skills are required for this position)

Core skills:

• Problem solving
• Interpersonal communication skill
• Self- motivated
• and Leadership
• Time management
• Management skill

Other skills:

• Independent
• Willing to lead and help subordinates
• Monitoring
• Integrity
• Continuous improvement
• Technical knowledge

Qualifications:

• College degree or above
• CET4 or above or equivalent level
• At least 2 years’ related experience
• Necessary computer knowledge
• For AAS, formal training and practical experience in ISO9000, HACCP, British Retail Consortium (BRC), ISO 14000, and SA 8000 standards would be an advantage

上班地址：宁波检测认证园清逸路66号B座6楼