#LI-CI1

Responsibilities:

• Liaise with business users, other teams, and external vendors in various stages of the application development life-cycle
• Engage directly with the line of businesses in order to capture application demand, provide guidance on the strategic initiatives and assist with prioritization
• Ability to distill analysis into concise recommendations and present to management audiences
• Participate in projects of customer data model and data flow amongst integrated systems
• Prepare and update system documentation, technical specification, implementation plan, operation guides and training materials and provide training to business users
• Provide maintenance and support service of various applications; monitoring system and fine tune performance to meet service level
• Act as Level 2 application support subject matter expert as well as facilitate business change requests for configuration changes
• Collaborate with internal control, security & compliance team and external auditor to ensure systems meet compliance standard and policies

Basic Qualifications:

• Bachelor’s degree or above in Computer Science, Information Systems or equivalent with minimum 5 years of relevant experience
• Good knowledge of SOA, ESB, Workflow, SharePoint, Data Warehouse and Business Intelligence and ETL Development
• Experience in project management, business process design, functional requirement gathering, functionality testing, and change management
• Strong organizational skill, team player, flexibility and ability to multi-task and prioritize
• Good interpersonal and communication skills to work with end-users to design and implement new features for system enhancement
• Experienced in data analytics, cloud solutions and CRM applications will be an advantage
• Proficient in both spoken and written English and Chinese

Additional Information:

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About Hong Kong Disneyland Resort:

Since Hong Kong Disneyland Resort opened in 2005, it has entertained millions of guests from Hong Kong, mainland China, Southeast Asia and farther abroad. As the first Disney resort in China, it features award-winning, first-of-its-kind entertainment offerings and guest services specially-designed for an international guest base, all brought to life by the resort’s multilingual cast members.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business segment we call Hong Kong Disneyland Resort.