Job Responsibilities:

• Bridge business and technical teams by being fluent in the language of consulting, design, and technology
• Write/develop/present creative, compelling (and winning) responses to client requests and solicitations
• Lead Program Management work stream and ensure adherence to best practices and lessons learned
• Develop the cross-functional plan and drive execution of the solution as per the plan
• Manage client expectations and executive communications when project risks and issues arise
• Provide direction and best practices for creating project materials including requirements, change management, business process design, and other deliverables; guide client thinking in this area
• Provide senior level management and oversight for the program as a whole, as well as all activities / deliverables in scope of the contract
• Coach the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions
• Coach and mentor teams, and conduct & develop training programs to contribute to capability building and knowledge sharing (project management, requirements gathering, business process modeling etc.
• Play an active role in innovation of services and growing the practice through business development.

Job Requirements:

• University (or college) graduate in Information Technology, Business Administration, Information Management, Computer Science or relevant discipline
• Proven work experience with managing large volume of projects and initiatives
• Experience with business process improvement methodologies
• Experience using cloud based technologies and process mapping tools
• Experience in managing large end-to-end cross-functional projects
• Capacity to logically and efficiently structure ambiguous problems, conduct complicated analysis, identify key insights and recommended actions
• Ability to communicate across all levels of the organization and being comfortable in asking probing questions
• Retail industry knowledge is a plus
• Training in Lean or Six Sigma is a plus