? Post payments to patient accounts as needed
? Answer patient questions in a professional and friendly manner
? Completes follow up on all claims until payment is received
? Tracks payments received and posts all payments to patient accounts including payments from insurance carriers, government agencies/companies and their fiscal intermediaries, self-insured patients
? Reviews each account via computer, reports and other information sources and identifies delinquent accounts, aging period and payment sources and determines appropriate recommendation
? Reviews delinquent accounts with Supervisor, follows credit/collection policies including writing adjustments to accounts and participates in monthly A/R review
? Performs progressive collection actions
? Documents all actions related to patient’s account
? Updates patient account information in the system as needed
? Responds to and follows through on patient and insurance related inquiries to assure customer satisfaction
? Gather medical information from patient records as requested by insurance companies
? Monitor medical requests for completed in a timely manner
? Communicate with clinic assistants and medical doctors
? Identify missing information in files and return documents to appropriate individuals for proper completion
? Assists in resolving billing issues with other departments
? Perform related tasks as assigned by the team leader or manager.

? Minimum education- completion of Junior College
? Working experience in accounts management or in a health care organization preferred
? Would be good to have customer service experiences in service industry

上班地址：东风乡将台洼村甲168号