Job Requirements:
Provide operation production support and process review to support business initiatives
Support project implementation from operation perspective
Review documents from IT and/or solution team (Business Requirement Specification etc) to ensure operations needs is being catered
Execute/monitor user acceptance testing/ IVT etc
Conduct UAT if required
Handle system issues and coordinate with different IT teams to solve system production issues and provide solution to handle the fix
Participate in report generation
Data extraction from AS400 system
Handle ad-hoc tasks assigned by supervisor
Job Duties:
Degree qualified in Business Analytics or related disciplines
At least 2 years of business analyst experience
Experience in insurance/Financial service industry is preferred
As a good team player to work in cooperative manner
With good service mind-set, willing to learn and able to work under pressure
Good command of both spoken and written English and Chinese
Proficiency in MS Office application
Knowledge about programming or scripting is required
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