Job duties:

• Propose feasible business solutions and optimize solution delivery for business initiative/product implementation/project and/or operation production problem fixing independently
• Provide independently business analysis service and/or process review to support business initiatives/project execution and/or operations production system related issues
• Lead the collection functional & non-functional analysis and/or documenting business needs and requirements in a complex environment and/or small/medium scale projects
• Liaise with end-users and IT delivery partners to facilitate alignment of understanding of requirements between business and IT
• Conduct gap analysis and support IT feasibility study from business perspective
• Engage in business solution design and apply operation knowledge to contribute alternative solutions.
• Drive requirement gathering activities via interviews, workshops and meetings with stakeholders
• Evaluate business solution options in terms of cost, timeline and quality (fit-for purpose)
• Manage to execute user acceptance testing including test planning, execution and defect management
• Prepare training materials and conduct training to end users
• Act as solution advisor to business users in solving business process and coordinate with technical teams on system problems
• Lead to coordinate with IT partners on solution delivery for simple enhancements

Job Requirements:

• Over 3-7 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis
• Proven track record in specifying user requirements and managing User Acceptance Testing and Implementation Verification Tests
• Previous project management / Agile experience will be an advantage
• Strong interpersonal skills
• Strong analytical and problem solving skills along with being organized, structured, assertive are required
• Excellent verbal and written communication skill
• Knowledge / working experience on JIRA will be an advantage
• Degree qualified, preferably in Business, IT, Operations Management or related disciplines
• English is must and Cantonese is preferred