Job Responsibility

• Provide business analysis service and/or process review to support business initiatives/product implementation/project execution and/or operations production system related issues
• Liaise with end-users and IT delivery partners to facilitate alignment of understanding of requirements between business and IT
• Conduct feasibility study and/or gap analysis
• Engage in solution design and apply operation knowledge to contribute alternative solutions
• Evaluate solution options in terms of cost, timeline and quality (fit-for purpose)
• Lead and coordinate solution delivery for simple enhancements
• Lead/Execute user acceptance testing including test planning, execution and defect management
• Prepare training materials and conduct training to end users
• Lead/Conduct deployment verification test and implementation verification test
• Provide post implementation support to end user immediately after system enhancement
• Assist in project coordination and administrative tasks on needed basis

Job Requirement

• Degree qualified, preferably in Business, IT, Operations Management or related disciplines
• Over 3 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis
• Proven track record in specifying user requirements and managing User Acceptance Testing
• Strong analytical and problem solving skills along with being organized, structured, assertive are required
• Excellent verbal and written communication skill
• Previous project management experience will be an advantage