Job Responsibilities

• Collect and analyse business requirements and facilitate the alignment of understanding on requirements between business users and IT
• Propose feasible solutions and support solution delivery for business initiative/product implementation/project and/or operation production problem fixing
• Provide business analysis service and/or process review to support business initiatives/product implementation/project execution and/or operations production system related issues
• Collect, analyse and document business ne
• eds and requirements in Business Requirement Specification
• Review IT documents to ensure alignment of understanding of requirements between business end users and IT
• Conduct feasibility study and/or gap analysis
• Evaluate solution in terms of cost, timeline and quality (fit-for purpose)
• Execute user acceptance testing including test planning, test case preparation/creation and execution
• Prepare training materials and conduct training to end users
• Conduct deployment verification test and implementation verification test
• Provide post implementation support to end user immediately after system enhancement
• Assist in project coordination and administrative tasks on needed basis

Job Requirements

• Over 2 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis; with less experience will consider as assistant business analyst

• Proven track record in specifying user requirements and managing User Acceptance Testing

• Strong interpersonal skills

• Strong analytical and problem solving skills

• Excellent verbal and written communication skill

• Degree qualified, preferably in Business, IT, Operations Management or related disciplines