Position Description: We are currently looking for an Assurance and Activation Manager who will support EMEA region. Main responsibilities: \- Support all announcements on time and with 100% data accuracy to meet end- to-end SLA (activations, CMR changes) \- Activations of new customers in internal databases so that our customers are able to order our products \- Maintain profiles of existing customers \- Set up and maintain exceptional processes (e.g. cross-border orders) \- Interact with customers and internal teams (Sales, Finance, Global Logistics) \- Understand the complexity of the processes and the impact on customers' orders and Lenovo departments \- Build relationship with sales/sales ops/ Internal & external customers by having a regular interlocks and being a reliable partner in discussion \- Drive and act as a role model for efficient communication \- Focus on/address gaps in existing processes, seek for solutions and drive the team to the same \- Be open to new ideas, pioneer new ways of doing things \- Lead/participate in process improvement initiatives #### Position Requirements: • Customer fulfillment or Sales support experience • Have fine attention to detail with the ability to produce accurate end- results. • Demonstrate creativity in problem solving. • Excellent English written and oral communication skills • Strong sense of urgency to resolve critical customer issues • Project management experience • Strong Analytical skills • Out of box thinking & Creativity Base gross monthly salary from minimum 1500 EUR and above, depending on experience + variable part 12% of your annual earnings What Lenovo can offer you: • 3 sick days per year • Additional vacation days • 100% sick leave compensation up to 2 months per year • A broad selection of soft / hard skills trainings and individual mentoring • Employer contribution to the Third Pillar Pension System Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Lenovo is a $46 billion global Fortune 500 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.