岗位职责

？ 宣布与执行公司下达的各项指令和规定；Announce and implement instructions

and regulations assigned by head office.

？ 宣扬公司经营理念和企业文化，推广饮食销售，定期推出新食谱；Publicize

company’s management ideas and company culture, promote sales and

launch new menus regularly.

？ 参与制定并执行经营计划，及时分析和总结经营情况，努力完成经营目标；

Formulate and implement business plan, Analysis and summarizes the

operation situation in time, accomplish various business targets.

？ 门店员工的安排与管理；Arrange and manage store employees.

？ 维护门店的清洁卫生、进行门店安全管理；Maintain clean sanitation and

manage store safety.

？ 监督和审核会计作业；Supervise and audit accounting job.

？ 确保顾客较高的满意度，及时处理顾客投诉与意见处理；Offer high level service

standards, and handle customer complaints and suggestions timely.

？ 根据实际营运状况设置及审核员工绩效；Set and review staff KPI base on

business.

？ 店长休假期间，能够独立管理门店日常事务；Can manager branch shop

independently while store general manager is off.

？ 涉外管理；External affairs management.

？ 协助店长定期评估员工绩效；Review performance report periodically with GM

shop.

？ 根据经营需求，制定新员工和在职员工的每周培训计划; Manage weekly

training plan for new staff and current staff base on business demand.

？ 门店店长安排的其它日常事物。Other daily affairs assigned by store GM

工作内容

？ 了解和掌握下属各部门的情况，包括营业情况，员工素质、知识、技能，有的

放矢地搞好管理工作；Understand and master subordinate departments,

including business, staff quality, knowledge and skills. Have a definite object

in view to improve management work.

？ 制定所管部门的工作计划，对各部门的工作进行督导；Formula and supervise

subordinate departments’ work plans.

？ 抓好餐饮服务质量；Make great efforts on catering service.

？ 加强物资管理，提高企业经济效益；Strengthen material management and

improve company’s economic efficiency

？ 加强职工队伍的教育和培训工作，提高从业人员的素质及各项技能；Strengthen

staff training to improve staff quality and skills.

？ 按照食品卫生法及内部卫生管理规定，制定个人，岗位，操作等方面的卫生标

准，实行定期和不定期的卫生检查，保证客人的饮食安全；同时严格遵守其它

法律法规；Strictly follow Food Sanitation Law and internal hygiene regulations,

develop hygienic standards for personnel, working stations and operations.

Implement regular/irregular sanitary inspection to ensure guests’ food safety.

Also must strictly follow other Laws in China.

？ 注意检查用餐场所的治安安全保卫工作，保证客人在用餐中的人身安全；Pay

attention to public security work to ensure guests’ physical security.

？ 每周对门店场所及卫生责任区进行大检查、考核；Weekly inspect all areas of

the store.

？ 日常行政管理：如工服，办公用品等；Daily administrative management like

uniform, stationery, etc.

第 4 页 共 5 页

？ 日常人事管理：人员招聘，录用，入离职手续办理，试用期考核，考核部门人

员表现及升迁，工时等；Daily human resource management like recruiting,

hiring, entry & departure processes，probation appraisal, staff performance

appraisal, promotion，working hours, etc.

？ 日常财务管理：督促门店内财务/助理工作并协助公司总部财务事宜；Daily

accounting management: supervise branch accountant/assistant and support

group headquarters on financial matters.

？ 与其它门店保持良好协作关系，并及时向门店店长汇报门店运营状况；Keep

good relationship with other branch shops, and report to store general

manager timely.

？ 督导保养和维修设备、降低损耗与浪费；Supervise equipment maintenance

and repairing to reduce the loss and wastage.

？ 参与公司新店的开发及支援；Develop and support new store opening.

？ 及时跟踪、检查台面，对不合格的地方进行改正。Follow up and check table

setup timely to correct the unqualified places.

上班地址：卓耀路58弄佛罗伦萨小镇内