Assistant Vice President, Card Portfolio Management (Card Usage) - Hang Seng Bank (HK)
HSBCKowloon Bay, KowloonUpdate time: April 12,2019
Job Description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Vice President, Card Portfolio Management (Card Usage)
Consumer Assets – Unsecured Loans
Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
We are currently seeking high caliber individual to join our department as Assistant Vice President, Card Portfolio Management (Card Usage).
Principal responsibilities:
- Assist in formulating and implementation of new business initiatives and marketing programs to drive credit card usage business
- Prepare business proposals, analysis and evaluation for continuous sales improvement
- Negotiate with external business partners/merchants to solicit marketing/promotion co-operations and develop a professional relationship
- Work with the marketing team and internal departments in the implementation of the marketing programs, as well as monitor results and uplift customer experience
Qualifications
Requirements:
- University degree in Business Management, Marketing or other relevant qualifications
- Minimum of 3 years’ experience in banking industry, experience in credit card business, advertising and marketing are advantages
- Proactive, strong sales and marketing orientation, with self-motivation and ability to work independently and under pressure
- Good communication, interpersonal and analytical skills
- Proficiency in both English and Chinese
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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