Assistant Technology Manager
咖世家咖啡有限公司ShanghaiUpdate time: August 23,2019
Job Description
Key Accountabilities:
Service Delivery
- In charge of POS & CRM system for business, including project plan, development and service
- Perform technical analysis on business application.
- Provide system training and support to end users.
- Working with Sr. IT manager - BAU to propose, agree and deliver IT project to end users.
IT Management
- Propose improvement on business application systems.
- Define with users their business requirement and manage all the project phases.
- Lead internal and external resources necessary to achieve target timely.
Project Management
- Development and implementation of new systems.
- Runs complex projects/programs from design and development to production.
- Defines requirements and plan project lifecycle deployment.
- Defines resources and schedule for project/program implementation.
- Create strategies for risk mitigation and contingency planning.
- Plans and schedule project deliverables, goals, and milestones.
- Efficiently identifies and solves project issues.
- Demonstrates leadership to define requirements for project risk.
- Develop Requests for Proposals (RFP) for external services.
- Designs and maintain technical and project documentation.
Required knowledge, skills or experience Core competencies required:
- 3+ year experience on POS & CRM related system development and implementation is required
- Good business sense and good understanding in ERP and CRM system.
- Familiar with PL/SQL, C# and related MS database and language.
- Knowledge of Java and MySQL programing is preferred
- Experience in managing projects or small teams of professionals
- Solid project management and implementation skills required
- Strong analytical and good consultation, communication skills required
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong organizational, presentation, and customer service skills Strong analytical and good consultation, communication skills required
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Analytical and problem solving skills
Background and experience required:
- Bachelor’s degree required
- 7+ years working experience in retail business
- Good command in English writing and speaking Certificate of PMP is preferred
职能类别: 技术支持/维护经理
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联系方式
上班地址:四川北路1318号盛邦国际大厦30楼
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