Job Responsibility:
The Comm. Ops Applications Engineer is responsible for supporting a wide variety of customer quotation requests across Flowserve's portfolio. This role is involved with all customer facing activities related to the order acquisition process including proposal development, specification and scope review, pricing analysis, and coordination with multiple internal and external stakeholders. It also includes accountability for a clean order hand-off to operations.
? Responsible for preparing high quality commercial and technical proposals based on customer specifications and in compliance with company’s policy and relevant process in submitting the proposals.
? Prepare proposals in response to requests for quotation in a timely, complete and accurate manner.
? Generate accurate opportunity budgets through the use of internal and external resources and through the use of the costing method that is appropriate for the particular opportunity/project.
? Assist the procurement department in selecting sub-vendors as well as achieving a detailed and defined sub-vendor supply scope as required by the respective project.
? Work closely with BUs, Global CSOA and Sales throughout the bidding and purchasing phases of all projects to best support our customer's requirements and expectations.
? Work closely with the Engineering Department when necessary to properly define an offered product including details such as performance criteria and comments to customer specifications.
? Interact with company personnel, departments and others to gather, assemble, analyze and determine correct responses to customer queries.
? Select appropriate pump design(s), both hydraulic and mechanical. Coordinate technical and/or commercial issues with other departments as appropriate.
? Interface with departments and others to ensure design, costs, schedule, quality issues, shipping dates and methods to enhance customer satisfaction. Complete the SAP.
? Responsible for preparing accurate order transfer files upon securing purchase orders.
? Provide the organization with a clear crisp definition of the agreed to scope of supply from resulting purchase orders. Assist Contracts department during order processing stage with any cost impact for scope changes.
? Participate in providing support to Sales in technical clarifications.
? Continually improve customer satisfaction by developing processes, systems, and behaviors, as measured by on-time performance, cycle time, cost of quality, and customer service surveys.
? Perform other related duties as required or directed
Job Requirements:
? BS or MS Degree in chemical, mechanical, instrumentation /automation or control engineering
? Fluent in written and spoken English
? Good understanding related instrumentation (flow , pressure , temp. level ,control valve ,etc.) with its related bus communication and interfacing
? Computer literacy with MS-office and SAP, AutoCAD skill is advantage
? Min.3-5 years working experience
? Mature, self-motivated , self-responsible , team working , hard working
? Knowledge about vacuum technology will be a definite plus
? Team Player, with the ability to “change gears” and handle stress
职能类别: 售前/售后技术支持工程师
关键字: 离心泵 售前技术支持
联系方式
上班地址:利胜路26号
公司信息
Flowserve China is headquartered in Shanghai, has sales office in Beijing, Shenzhen and other cities and set up plant in Suzhou at present. Flowserve China will build the local presence, establish local sourcing, manufacturing and more quickly response centers to meet domestic and foreign customers’demand over next five years.
With the Rapid business growth in China, we are looking for a few positions for China organization. If you like challenges and have the right stuff to succeed in a fast-paced environment, take a look at Flowserve. For more information, please visit: http://www.flowserve.com, for more vacancy, please visit: http://www.51job.com
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