Job Description

• Handle general enquiries from client, internal departments & others stakeholders
• Provide high quality service to achieve and uplift customer satisfaction
• Quality assurance of end product and committed delivery to ensure customer expectation is met
• Provide user training at different levels & on-going client supports
• Occasion overseas traveling may be required

Job Requirement

• Higher Diploma or above in Business, IT or Computer related subjects
• Good customer service mindset and attitude to follow through and respond to problems / requests proactively and effectively
• Self-motivated, attentive to details and independent
• With good interpersonal, problem-solving and analytical skills
• Experience in Travel or IT Industry would be an advantage
• Knowledge of client/server/web development methodologies and relational databases is an added-value

• Good command in spoken and written English and Chinese (Cantonese & Mandarin)