Responsibilities:
? Application Engineering:
o Product Application: Provide support to the sales force in application/use of equipment through customer specification/requirements
o Provide timely, accurate, and complete replies to inquiries from Field Sales and Product Managers.
o Understand contract requirements and convert them into company language in the order write-up.
o Convert the contractual requirements into Engineering hours and level of complexity estimated to complete the contract.
o Engineering Information: Assist in obtaining drawing, documentation, and test requirement or additional needs of customers for quotes, orders and shipped equipment
o Vertical Market Expertise: Understand the requirements of customers in our key vertical markets to provide the sales channel clear direction for required scope of supply and product value positioning
o Specials Quote Management: Create and maintain database of specials quotes in order to improve quote accuracy and speed
o Scope Clarification and Communication: Develop and communicate project/product scope requirements for complex engineered jobs. Insure products supplied meet customer requirements
o Create proposals: Review specifications, create deviations and comments to specifications, obtain vendor quotes for outside purchase items, identify documents requirements for quote, and best in class proposal for engineered products including delivery and price of equipment
? Sales Support:
o Technical Support: Provide product technical guidance aligning customer requirements and needs for sales force and potential customers. Act as technical resource to support sales efforts on complex engineered orders
o Competitive and Solutions Strategy: Develop competitive and solutions strategies in conjunction with the sales teams to position Ingersoll Rand industrial air solutions in an effort to capture orders. Advocate customers for product features and system solution design
o Special Options Quoting Support: Provide special product application quotation including, delivery, and price for equipment
o Order Entry and Booking: Support Customer Care and the sales force in insuring customer orders are properly entered and booked in our order entry systems
o Customer Management: Participate in customer project kick off meetings and host customer during plant visits.
Qualifications:
? 3 years of experience in Application Engineering, Contract Engineering, Product Management and/or Sales, preferably in industrial markets
? PC proficient to include Microsoft Word, Excel and Power Point
? Bachelor’s Degree -Engineering (highly preferred)
? Knowledgeable in Compressor Technology
Key Competencies:
? Managing channel conflict in a multi-channel environment
? Strong Technical Aptitude
? Strong communication skills: written, presentation, verbal. Ability to train and create credibility with a diverse set of people
? Ability to think objectively and drive connection and collaboration both outside and within the organization.
Travel Requirements (percentage): 10%
职能类别: 售前/售后技术支持工程师
联系方式
上班地址:苏州吴江
公司信息
我们是一家多元与包容的企业,致力于提供公平机会,雇佣多元化的人员,帮助您达成职业目标、个人目标及财务目标,并提供与公司战略保持一致的有竞争力的薪酬和福利,确保您的健康生活。
在英格索兰,您的职业发展将是企业整体业务成功的一个重要方面。如您期望在一家不断进取、屡获殊荣的公司实现充满活力和成就感的职业生涯,欢迎加入我们。 进步,因您而始。
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