Major Responsibilities:

Ensure smooth sampling and design-in process; lead sample spec, customer evaluation process

Understand customer product planning and design in cycle

Leverage internal resources for leading sample spec definition

Closely follow up and timely update customer evaluation process

Proactively respond and highlight if any potential risk for design in

Ensure quick, thorough resolution to quality issues for MP products

Identify and define problem

Deliver solutions to resolve issues promptly, execute and monitor recovery actions until closure with desired results

Identify customer return issues and clarify the responsibility for approval of compensation

Resolve, clarify and suggest disposition of returns for manufacturing and quality action

Set up priority, track and follow-up until the issues are resolved

Present customer issues at Corning internal Engineering and Quality review

Lead value chain technical engagement

Identify key players in entire value chain in auto industry

Develop engagement plan to understand their capability, and product roadmap

Assess the impact to our product and provide recommendation

Be skillful in delivering and gaining feedback from the value proposition

Identify overall/ product trend/ technology trend/ needs in glass at customers

Promote Corning’s technology advantages and capabilities and prioritize these advantages according to customer requirements and concerns

Develop and document thorough understanding of customers’ processes from a product, design development and manufacturing perspective

Lead model design in and qualification process at customer side

Work with Product Engineer team for model analysis and rational spec setting

Find out engineering technical support resources and develop communication channels between Corning and assigned customers

Coordinate customer quality & technical audit and customer visit

Customer relationship engagement and network bank establishment

Establish strong linkage customer and account manager to align with account strategy

Build strong multi-level relationships with customer key persons

Basic requirement:

On current position for 2 years or above

Have received at least 3-Fully Meet Expectation rating on their last performance appraisal.

No performance improvement or discipline records in one year

Education

Bachelor’s degree and above in science or engineering (Chemical or Materials science degree preferred)

Experience

With 3 years’ experience above in engineering field

Work experience with manufacturing teams and contract manufactures

Experience with risk and statistical analysis

TFT-LCD, Touch, Auto industries are preferred

Required Skills

Skilled at working and at the intersection of project and functional organizations

KT analytical skill

Strong teamwork skills

Good in English

Domestic travel and flexible working time is required

English proficiency: TOEIC 550 is a plus

上班地址：中心四路1号嘉里建设广场2座