Ambassador
AbbottTaiwan - taipeiUpdate time: January 31,2020
Job Description
- Ensure instrument analytical turnaround time (uptime/repair/maintenance)
- Conduct customer business review (KPI reviews) Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
- Identify customer training requirements
- Coach customers and share knowledge (education)
- Identify and resolve customer pain points (troubleshooting)
- Replenish and control inventory
- Build image and brand in eyes of customer
- “Sell” or reinforce Abbott’s total solution value offering
- Collect and transmit VOC (Voice of Customer)
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