Air Export Customer Service 空运出口客服
麦兰威典国际货运代理有限公司ShanghaiUpdate time: August 28,2019
Job Description

Scan Global Logistics, one of the supply chain companies operating worldwide, designs and implements industry leading solutions for large and medium-size national and multinational companies.

麦兰威典国际货运代理有限公司是一家提供全球化供应链服务的国际公司。为全球多家大型和中小型企业提供物流设计方案和操作实施。

In China, Scan Global Logistics is very well presented with rapid business expansion throughout Mainland China.

在中国大陆,”麦兰威典”表现卓越,业务发展迅猛。

Logistics is a people business. At Scan Global Logistics China, we foster an excellence culture, but without our employees it would mean absolutely nothing. Our employees are passionate, committed and understand live supply chain excellence. In return, we recognize their efforts, empower them to be supply chain masters and encourage a culture of collaboration.

物流行业是以“人”为核心的行业。在”麦兰威典”中国,我们的团队文化优秀,但如果没有我们员工的辛勤付出,我们不会成为卓越的团队。我们员工热情真诚,对工作严谨负责。我们认可员工的努力工作,为他们提供专业培训,鼓舞营建合作的文化环境。

In order to secure our further sustainable and qualitative growth, we are looking for employees in various areas.

为了保证我们的长期发展和业务的迅速增长,我们正在招募如下岗位空缺,


Air Export Customer Service 空运出口客服

Working Location at Downtown or PVG Site 工作地点在市区或浦东机场办公室


Functional Responsibility


  • Receiving instruction from oversea office, confirming detailed receiving/delivery information. 从海外得到指令, 确认细节

  • Quote accurately to oversea office/agent. 准确报价给海外

  • Following SOP strictly, finding and settling issues in time. 严格根据SOP作业,及时发现处理问题

  • Revert the booking to space controller in time. 及时把托书给到订舱同事

  • Send pre-alert and issue invoice to oversea office in time. 及时发送预报和***给海外

  • Following up oversea office/customer’s complaints and feedback in time. 及时处理投诉并反馈

  • Monitor the flight schedule, inform oversea office any delay or cancellation. 跟进航班信息,如有异常及时通知

  • Back up for team members when necessary.必要时做同事的后备

  • Other tasks assigned by direct supervisor or department manager. 上级主管或部门经理安排的其他任务。


Personal Capabilities & Education


  • Relative 2-6 years experience in forwarder industry, being able to communicate with overseas offices and agents in English. 有2-6年相关行业从业经验,能够与海外分公司通英文商业电函

  • Being able to communicate with local agent and client smoothly with easy going personality.具亲和力,能够与国内代理及本土客户流畅沟通

  • Being familiar with MS office and good at English lisenning, speaking reading & writing熟悉办公个自动化软件,英语听说读写流利

  • Team player to work under high pressure as a team leader能够承担工作压力,作为组长领导组员高效率协作

  • College or undergradudate as basic education background requirement大专或本科学历


We offer 我们提供

1.Competitive salary and benefit package

良好的薪酬和福利体系

2.Incentive scheme to self-developed cargo

建立佣金制,激励员工的自揽货

3.Internal job transfer opportunity

建有内部轮岗体系

4.Talent development program in Inspiring work environment

完善的内部培训机制

5. Inspiring work environment and culture for career building

积极向上的工作环境和团队文化

职能类别:船务/空运陆运操作货运代理

关键字:货运代理外企空运

微信分享

联系方式

上班地址:上海市九江路333号金融广场2001-2004室

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