Expert knowledge of Oracle E-Business Suites 11i, 12.0, 12.1 and 12.2

Expert knowledge of Oracle Database 11g, 12c, 18c, and 19c

Experience implementing Oracle Reports

Experience technical troubleshooting and analytical skills Oracle Concurrent Environment

Experience migrating or architecting Oracle E-Business Suites

Experience implementing or Upgrade Oracle E-Business Suites

Strong consulting-type background in the areas of installation and technical configuration of Oracle E-Business Suites

Good Understanding of OS Platforms

Sharp technical troubleshooting and analytical skills

Ability to manage escalated technical situations & develop action plans

Ability to facilitate issues with development and support

Available to work in 24X7 capability for critical support

At least 3 plus years of experience with Oracle E-Business Suites as an Apps Tech/Apps DBA

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.