JOB PURPOSE

You will be responsible for supporting an outstanding experience for parents and students through the Purchase phase of the Parent Experience Journey, as families progress from initial enquiry through to and including the child’s first day at school, thereby maximising the conversion of leads into new starters.

REPORTING TO

Manager of Admissions and Marketing

DIRECT REPORTS

None

OTHER KEY

RELATIONSHIPS

§ School Manager of Admissions and Marketing

§ School SLT and staff

§ Parents and students

§ School Marketing Officer

§ Regional Director of Admissions and Marketing

PACKAGE

Competitive

• Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout
• Build an understanding of each family’s needs and interests throughout the Parent Experience Journey
• Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step
• Ensure that the school’s brand and core messages are integrated throughout the Purchase process
• Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families
• Ensure the school’s admissions processes adhere to any group policies and local market regulations
• Manage data capture and lead management through iSAMs currently and our CRM system when this launches
• Provide appropriate feedback and best practice share to other members of the Admissions and wider school team
• Take a proactive approach to personal development planning using company toolkits and procedures as appropriate

Job Requirement

• Degree holder of related business disciplines
• Minimum 2 years' of work experiences in sales, service delivery or education sector
• Good cross-cultural, interpersonal and communication skills
• Affinity of interacting with diverse nationalities and cultures
• Proficient in written, verbal communication, interpersonal, organisational, time management and negotiation skills, and flexibility in dealing with multi-functional tasks
• Attention to details, self-motivated, proactive, creativity and able to work under pressure

The successful candidate:

Each Nord Anglia Education school is unique in character and designed to meet the needs of its community. We are united by our philosophy, to be ambitious for our students, our people and our family of schools. We believe that being part of our family of 56 schools gives them a special advantage. Working together, we can achieve more than we can individually. Our schools have access to a wide range of resources and support to enhance their success. We also create unique opportunities to benefit our students and people, such as the Global Campus, Nord Anglia University, and our collaborations with The Juilliard School, MIT, UNICEF and King’s College London.

上班地址：宁波奉化区诺德安达双语学校