Responsibilities:

• Reporting to Centre Manager/ supervisor on supporting school routines.
• Receiving and handling general enquiries on course information
• Recommending and explaining appropriate course options and courses offered to parents based on teacher’s assessment.
• Build and maintain good relationship with parents and kids
• Enrolling students independently and taking payments according to the School’s established guidelines.
• Providing swift after-sales services and enquiry follow up as necessary.
• Maintaining good and timely filing, indexing and record systems.
• Assisting to monitor students’ learning progress and offer support to parents.
• Taking ownership of routine administrative duties.

Requirements:

• Minimum Form 6 or above, at least 4+ years solid working experience in a customer service/ sales or related field.
• Mature, optimistic, confident and stable in character and presentable.
• Strong sense of responsibility and attention to details.
• Enjoy working with people, good communication skills with proactive and positive attitude.
• Good command in spoken and written English as well as Chinese (with conversational Mandarin would be ideal).
• Familiar with Microsoft Office (Excel, Word, and PowerPoint).
• Rostered to work 5-day a week including Saturday; prepared to work on Sundays occasionally.
• Flexibility in adjusting hours is required when needed.