Job Responsibilities

• Welcome, greet customers and handle customer enquiry
• Assist in complaint handling, service improvement projects and administrative duties
• Conduct surveys/interviews, collect data and generate statistical reports
• Participate in activities such as staff training and internal publications to promote customer services
• Perform prolonged standing and patrolling duties
• Perform shift duties
• Perform any other duties as assigned by supervisors

Job Requirements

• F.5/S.5 or above
• At least 3 years’ relevant experience
• Customer-oriented with strong communication and interpersonal skills
• Good command of spoken and written English, Cantonese and Putonghua
• Knowledge of English and Chinese Word Processing, MS Excel, MS PowerPoint

Preferable Attributes:

• Degree Holder
• Prior exposure in healthcare setting
• Knowledge on computer graphics

We offer attractive remuneration package and fringe benefits to the right candidate. Interested parties, please send the completed application form downloaded from our website: www.stpaul.org.hk together with your full resume stating present and expected salaries to our Human Resources Manager, St. Paul’s Hospital, 2 Eastern Hospital Road, Causeway Bay, Hong Kong, or email to sph.career@mail.stpaul.org.hk. Please quote the position on the envelope or email.

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