Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. Transparency is a strategic new software-as-a-service launched by Amazon for the global consumer goods industry. We are focused on building a global service which allows consumer brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain. The Transparency service is focused on preventing the receipt and sale of counterfeit goods both online and offline. Our customers include individual consumer brands who sell both on and off of Amazon direct and through a network of direct and third-party sellers


The Role:
Transparency is looking for an Account Management Team Lead experienced in managing account management team ensuring Brand ongoing usage of the Transparency service. This role will manage a highly talented account management team, develop team’s strategy, create objectives, measure and evaluate all work process and results, develop and maintain relationships with key stakeholders both internally and externally e.g. Brands and Service Providers, lead team to deliver Transparency units protection goals. As a contributor to Transparency, you will have the opportunity to dramatically accelerate adoption of Transparency, by applying sound operational practices, inventing and simplifying job functions, and training your teams on best practices for efficiency. You'll also have a great deal of influence on streamlining the operational processes involved in the implementation process by documenting best practices, collecting brand’s voice and advising our product management team on features that will enable self-service.