How would you make an impact?

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.


About our business:
Part of the Fisher Scientific brand, the Research & Safety Market Division (RSD) EU is present in 18 countries across Europe to deliver a consistent service to our customers with our one-stop-shop access for scientific products. Ranging from analytical instruments to life sciences solutions, specialty diagnostics and laboratory products and services. RSD EU has an industry-leading scientific supplies portfolio with 1.8M products from over 17.000 suppliers and products includes reagents and chemicals, instruments and equipment, consumables and safety products.

Check out this video about our business : https://youtu.be/0qLfFZfrOkg


What will you do ?

The Account Manager Biotech is responsible for the sales of scientific products and services within the RSD department at Fisher Scientific, part of Thermo Fisher. Serving customers engaged in research, development, and production within the Biotech segment and covering Belgium and Luxembourg. The Account Manager maintains effective customer relations, develops opportunities for growth within an existing customer base and assures market penetration and profitability while achieving sales and profit forecasts.

Your responsibilities:

• Work to drive Biotech specific product sales, to support supplier partnerships and actively promote core products and value-added services.
• Develop and maintain a rounded understanding of the sales positioning of Thermo Fisher Scientific and its products specific to your market segment. Using this knowledge, effectively leverage the strengths and breadth of the organization by building and maintaining an effective network of connections within the Thermo Fisher Scientific organization.
• Effectively communicate the segment adapted Thermo Fisher value proposition to key stakeholders.
• Achieve or exceed sales and margin targets for your designated territory.
• Develop and execute a strategic and tactical sales plan for your specified territory to ensure revenue and gross margin objectives are met by using company defined financial models.
• Maintain effective customer relationships and assure continued market penetration and profitability by making in depth calls to end user and purchasing contacts.
• Use communication and influencing skills to effectively utilize internal resources and maximize selling time.
• Inform customers of supply and price trends and assist in inventory control.
• Manage pricing within territory to optimize profitability
• Work to drive product sales to support supplier partnerships and actively promote core products and value-added services.
• Work closely with fellow sales team members within the customer.
• Execute account strategies for Program Accounts as communicated by Key Account Managers and for Non-Program accounts as determined by you and your Regional Segment Manager.
• Identify and satisfy customer requirements and meet the needs of valued business opportunities.
• Provide feedback using verbal and written reporting tools to the business on customers, competitor activity, promotions etc., to agreed timescales and in agreed format as directed by your Regional Segment Manager.
• Establish relationships with key suppliers and negotiate improved terms as and when possible to increase profitability to the company.
• Review, maintain and manage compliance to key performance indicators. To include, but not limited to, sales performance, call planning, call rate and opportunity management and follow up.
• Maintain a high level of business knowledge relevant to the region managed including competitor activity.
• Leverage SalesForce.com to develop the territory pipeline and optimize territory coverage.

How would you get there?

• Bachelor’s degree, preferably in the sciences or equivalent work experience.
• Minimum of 3 years’ experience in a sales related or customer facing position, preferably in the research laboratory industry particularly where there is a sound understanding of the current marketplace for laboratory equipment, consumables and/or chemicals.
• Strong interpersonal, oral and written communication and presentation skills
• Tool savage; interpret data, efficient use of pipeline (Salesforce, PowerBI, MSOffice etc.)
• Must possess the organizational skills to multi-task and meet deadlines as needed
• Good organizational/teamwork, time management, communication, presentation, strategic selling and negotiating skills.
• Confident personality, able to effectively engage with customers across a range of settings including one-to-one meetings, exhibitions and formal presentations, across all sectors in which we operate.
• Written and spoken Dutch and English  and French skills
• Full driver’s license and must be able and willing to travel up to 80% of time to customer locations and attend national and international meetings

What do we offer you?

We offer you a role within a multicultural and diverse team operating in the Benelux and Nordics. You will be working remotely from home but have the possibility to work from our office in Brussels. This Role operates within a Matrix environment requiring you to work effectively with multiple stakeholders both internal and external, to manage both competing requirements and concurrent project activity. This whilst effectively performing your duties while acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.

Our package consists of all Account Managers’ essentials, including a lease car, laptop and telephone. Salary is market conform.