We are a company specialized in cross-border e-commerce, looking for excellent foreign customer service representatives to join our team!

Job Descriptions:
• Use fluent English to provide customers with efficient, professional and enthusiastic online consulting services, answer their questions about products, orders, shipping, goods returns or exchanges, etc.
• Handle customer complaints and suggestions, resolve conflicts in a timely manner through effective communication to improve customer satisfaction.
• Assist company to collect customers’ feedback and provide valuable suggestions for the optimization of products and services.

Job Requirements:
• Proficient in English and have fluent English communication skills.
• Have a strong sense of service and be able to communicate with customers patiently and friendly.
• Have good adaptability and be able to get customers’ issues solved quickly and effectively.
• Applicants who are familiar with cross-border e-commerce or have experience in customer service in priority.

What We Offer:
•Competitive salary and performance bonus, accommodation and social insurance.
• An international, friendly and dynamic working environment.

If you like being a customer service representative, qualified for this job and passionate about cross-border e-commerce, please submit your resume to us. Let us create a bright future for cross-border e-commerce together!