MAIN DUTIES:

Your daily motivation:

·        Create new cocktail menus in all outlets, with a particular focus on Angelina, Cocktail Bar

·        Create monthly promotions

·        Create drinks for recurrent hotel promotion

·        Manage the entire bar team along with the outlet manager

·        Ensure smooth and efficient production of the drinks

·        Magnify and make every drinks attractive

·        Ensure that the bar is set-up for your craft and everyone’s

·        Share your passion of drinks to team members and make sure they put heart in their daily production

·        Ensure excellent communication between bar team and service team 

·        Implement bar cleaning plan and ensure strict implementation

·        Know and ensure full follow up on the Sofitel brand standards

·        Follow up that all given training are fully followed by the staff

·        Handle and follow up on any guests complains linked to beverage quality

·        Report any guest complains to Outlet Manager 

·        Ensure bar display is matching the Sofitel Brand Standards

·        Follow hygiene and safety rules in the entire process of the drinks preparation

Your Guests

·        Ensure full guest satisfaction at any time

·        Develop customer loyalty and recognition

·        Share your passion and create memorable experience for guests

·        Lead regular tastings to promote new products to guests

·        Introduce and up sell any special events / promotions

·        Gather guest feedback to improve the quality

Financial and Revenue Responsibilities

·        Is active and work hard to reach the budget

·        Monitor the cost linked to the operations

Training and Human Resources Management

·        Develop trainings and deliver to the team.

·        Train the team on a regular basis in accordance to the goals established

·          Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees

·        Give regular positive and negative feedbacks to each team member in a constructive way

Administration

·        Monitors par stocks

·        Keep updated and accurate the “Beverage preparation book” (will all recipes and drink costs)

·        Work prices with DFB in case of DFB or costs increase

·        Ensure order levels for special events

·        Work closely with other bars and pantry for training organization

·        Suggest some creative and attractive new drink selection

·        Prepare and issue beverage store requisition

·        Control beverage store requisition made by the bartenders

·        Daily inventory supervision

·        Monthly inventory

• Minimum 3 years experience in the same position

• Solid foundation on client handling & business development

• Excellent communication and interpersonal skills

• Strong in Microsoft Office suite

• Fluent in English and Vietnamese (spoken& written)

Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.

Talent development through learning programs by Academy Accor.

Opportunity to grow within the property, the company and across the world!

Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.