Housekeeping Coordinator
AccorHa noiUpdate time: February 14,2022
Job Description
Job Description
  • Receive, record and transmit guest requests accurately
  • Prepare and distribute various departmental reports
  • Input accurate room status into system daily and investigate discrepancies
  • Maintain and update administrative data
  • Maintain key control and monitor lost properties
  • Maintain work area in a proper state of cleanliness
  • Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Executive Housekeeper
  • Be familiar with Housekeeping positions and team members’ job functions
  • Maintain good relations with team members and other interfacing departments
  • Ensures smooth handover of daily activities to the next shift


Work Experience
  • Secondary / High school education
  • Minimum 1 year of relevant experience in a similar capacity
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Working knowledge of MS Excel, Word, & PowerPoint
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times


Benefits
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.



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