Room Attendant
AccorHa noiUpdate time: February 14,2022
Job Description
Job Description
  • Attend daily briefings and takes on daily assigned tasks


  • Understand the difference in guest levels (VIPs) and Room Categories


  • Clean and maintain areas of responsibility according to standards and procedures


  • Replenish guest supplies and ensure that guests requests are promptly attended to


  • Report damage or malfunction in hotel rooms/areas to Supervisor


  • Maintain equipment in a proper state of cleanliness


  • Maintain a section room report as well as a daily productivity report


  • Reports lost and found articles to the housekeeping office immediately


  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner


  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor


  • Record room status in allocated section accurately


  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)



Work Experience
  • High school education
  • Good oral proficiency in both Vietnamese & English language
  • No experience is required, training will be provided



Benefits
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.



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