Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Technical Sales Support Specialist, you will be responsible for using product configuration tools to provide technical solution according to customer requirements and complete sales offering, for Motion Business Area in Shanghai, China.

Reporting to the Sales Manager-Product Sales & Marketing, you will support sales to communicate and do technical clarification with customer.

Your responsibilities

• Using product configuration tools to provide technical solution according to customer requirements and complete sales offering
• Supporting sales to communicate and do technical clarification with customer
• Preparing comments & deviation acc.to customer specification for target projects
• Executing technical solution quality improvement projects to improve customer satisfaction
• Working as a contact window between sales and factory to secure smooth implementation of target projects
• Narrowing factory manufacturing gap, enlarge factory technical offering. Providing product training & technical communication to customer to increase customer satisfaction
• Making proposals on industry customized products by fully analyzing market needs and application feature
• Supporting PG finance controller to prepare risk review assessment. Studying and providing product-level competitive analysis report of focused applications

Your background

• Experience in electrical machine design is preferred
• Experience in machine application is a plus
• Excellent communication and interpersonal skills, including the ability to develop and manage effective working relationships at all levels
• A Bachelor or master’s degree in electrical or mechanical engineering
• Must be enthusiastic, innovative and able to change
• Ability to work globally within different cultures
• Fluency in English