Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Engineer, you will be responsible for all the service-related activities, in Motion Business Area in Shanghai, China.

Reporting to the Service Team Leader, you will provide (technical) support for ABB's customer and end-users on motors, generators and controlling system related items by telephone, email, and other communication methods.

Your responsibilities

• Providing customers high quality, proactive and value-added service solutions with excellent presentation and communication on-site and off-site
• Being responsible for coordinating with customers and other functions (regarding documentation, technical and commercial details, FAT, shipment, etc.)
• Organizing and participating in the regular or temporary project meetings and solving the emergency issues
• Following up progress of project, solving the problems to ensure the documentation, production, shipment etc and fulfilling the target timely
• Finishing other tasks arranged by supervisor

Your background

• 2+ years of experience in motors and generators industry
• Sound knowledge of general trade, commercial and motor and generator products
• A degree in Mechanical or electrical or project management engineering
• Fluency in Mandarin and English (oral and written)
• Basic PC skills, Microsoft office, SAP skill is preferred
• Must be motivated, organized and have planning skills, goal-oriented and have capability to work independently
• Must possess analytical skills, good communication skills and can undertake the pressure