Career Category

Job Description

Responsibilities

• Consolidate and sort Amgen internal and external data (including sales, CRM/Veeva/Tableau, IQVIA, and other commercial related data) to support sales force effectiveness management and improve data integration and analyzation.
• Improve data visibility and alignment across business units by building excellent documentation, communications and workflows with stakeholders. (including visualizing into dashboard)
• Upscale existing Amgen backend process/tools and reports to enable data accuracy and representations to allow meaningful data depiction
• Design, test, maintain, update and optimize dashboard usage and sales team data (e.g. territory mapping)   
• Support sales team digital tool training and familiarization of tool usage.
• Understand current industry digital marketing trend to share latest digital information with CS&O Team
• Maintenance of digital assets and CRM platforms
• Administrative work for key account management, business intelligence, sales force effectiveness
• Assists with special projects or other duties as assigned.

Qualifications

• Minimum Requirements
  • University degree; major in accounting or business related is preferred
  • Prefer 2 years related experience in administrative support role
  • High computer literacy with capability in MS Office tools, Excel and related business and communication tool.
  • Experience in data analysis
• Preferred Requirements
  • Experience in similar or related disciplinary and/or international environment
  • Familiarity with terminology of area supported such as Sales and Marketing 

Competencies

• Excellent teamwork and communication

• Demonstrates ability to perform accurate and detailed work
• Demonstrates service minded attitude
• Applies a methodical approach to completing all assignments
• Demonstrates excellent ability to learn quickly and understand/adapt quickly to new systems, processes and tools
• Displays excellent written and communications skills as well as excellent interpersonal skills
• Listens and understands needs of internal customers
• Manages multiple tasks, priorities and deadlines
• Friendly and professional demeanour
• Good organizational skills