Job Responsibilities：

1. To identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due.

2. To follow up frequently for payment commitments.

3. To review credit holds 3 times per day and notify customer when account is on hold and what is needed to bring account into good standing

4. To provide detailed information on customer account.

5. To handle all requests for documentation, and to conduct all research resulting from disputed invoices.

6. To reconcile at least five disputed account per day (RB’s/credits), and prepare any necessary documentation needed to reconcile account on the AR ledger.

7. To provide superior customer service to our internal and our external customers.

8. To inform sales representatives of significant changes in account status in a timely and professional manner.

9. To compile and submit information about problem accounts to the Department Manager.

10. To maintain good customer relations.

11. To work as a team with sales, customers, other departments and members of this department to increase sales and accelerate cash inflows and reduce credit risk.

Requirment：

1. Excellent verbal and written communication skill.

2. Exceptional interpersonal and negotiation skills.

3. Problem solving skills.

4. Excellent organizational skills.

5. Excellent ability to multi-task.

6. Experience with Microsoft Office .

7. Fluent in English.

8. Ability to travel to US for training.

上班地址：川桥路1510号2号楼