Job Summary:

This position is to follow up customer orders and offer after sales service, meanwhile this position is also required to handle logistics like transportation/customs clearance etc., acts as a bridge between inside & outside customers. Provide support to the whole sales team.

Duties and Responsibilities:

1. Assist sales personnel to fulfill order process such as daily order input.

2. Work as a key coordinator between the sales& marketing department and other supportive departments.

3. To look after every individual order to ensure order process will be completed by right specification/ quality/ quantity/ delivery requirement in terms of every customer written order.

4. Be responsible to inform relevant sales personnel on time of the order’s current status, or, if the order is unable to match terms of the order required.

5. Carry out various internal order statistic job.

6. Be responsible for assisting sales personnel in keeping regular customer communication to achieve max customer satisfaction.

7. To work with quality department for all customer complaints handling.

8. Assist the team for marketing activities like show/open house etc.

10. Weekly/monthly/quarterly sales number analysis & other report requested by department leader

Education, Experience, Skills and Abilities Required for Consideration as a Candidate:

(If a degree is required it must be from an accredited institution)

College or university degree

Good command of English skill at least in written and reading, oral is a plus.

Good personality, keen to learn new things, dedicated career attitude and good team player.

上班地址：飞凤路5号华平智造园内

莱德尔工业纺织品制造（无锡）有限公司成立于2004年3月，是一家美国独资的公司，位于无锡新吴区飞凤路5号华平智造园内，公司专注于无纺布过滤介质在亚太地区的设计、制造和销售，与Lydall全球各产品事业部的欧美兄弟公司协作，为亚太市场提供优质的产品和客户支持。公司采用国外先进的生产设备，借鉴母公司先进的技术和成功的经验，生产高性能无纺针刺工业过滤材料；产品主要应用于工业气体、液体过滤和汽车自动变速箱油滤清器等。 本公司致力于向中国市场提供品质卓越的产品及优质完善的服务，促进中国环保、过滤和汽车工业的发展。
Lydall公司是美国纽交所的上市公司（NYSE:LDL），为2015年度福布斯美国最值得信赖的100家上市公司之一。公司总部位于美国康涅狄格州，是一家全球性生产加工工程特种材料的公司。