An Operations Engineer possesses and applies a broad knowledge of systems principles, practices, and procedures related to installation and support of complex systems.

Roles & Responsibilities

?Install and support systems from documented requirements and specifications

?Work with business analysts and project managers to determine project requirements

?Develop test plans and documentation

?Design solutions and complete projects

?Understand all domain-level data within a given system

?Answer system and project-level questions from the Business

?Become proficient at estimating projects based on knowledge of current architecture

?Demonstrate knowledge of systems and technologies used by the team

?Work in multidisciplinary teams on various projects

?Learn about new technologies and make proposals to use them as appropriate

?Find and repair hardware defects

Knowledge and Skills

• Basic Qualifications

?Strong knowledge of computer hardware, Windows Operating Systems and Active Directory

?Strong interpersonal communication skills

?Good verbal and written communication skills

?Good English skills in both of verbal and written

?Ability to create and follow SOPs

?Ability to analyze problems and create solutions

?Ability to prioritize and organize work load

?BS degree in Information Technology or equivalent work experience

?4 – 8 years of professional experience

• Preferred Qualifications

?Experience in cloud and virtualization software and services

?Strong knowledge and experience of security practices and processes

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